Kinetic Credit Union has substantial measures in place to protect you against theft and fraud. We offer our Rapport service to actively protect your online banking sessions. Kinetic Credit Union will never call and ask you to provide sensitive data over the phone or by un-secured email.
Make sure you're on the right site.
To help ensure you're on a real Kinetic Credit Union website before you sign in, check your browser address bar for: www.kineticcu.com OR www.kineticcuonline.com
Protect Your Computer
- Use trusted security software — Install reputable malware and virus protection.
- Add extra fraud protection — Consider IBM® Security Trusteer Rapport™ for added security while signed in.
- Download only from trusted sources — Avoid unknown apps or software.
- Keep your system updated — Install system and software updates regularly.
- Use secure connections — Turn off Wi‑Fi/Bluetooth when not in use and avoid public Wi‑Fi for financial activity unless using a VPN.
- Back up your data — Understand the privacy and security policies of any cloud storage you use.
- Avoid suspicious links — Don’t click links from unknown sources or unexpected emails.
- Check your browser compatibility — Make sure your system meets recommended requirements.
Test your browser to ensure that your system meets the recommended requirements.
Identity Theft
Identity theft is the fraudulent acquisition and use of a person's private identifying information, usually for financial gain. If you become a victim of identity theft, it can cost you hundreds or thousands of dollars, and take up to two years to repair your credit rating.
Email, Text Message and Phone Fraud
Fraudulent emails, text messages and phone calls are popular in identity theft crimes. Typically, these scams try to get people to provide their Social Security numbers, credit card numbers, usernames and passwords or other financial information.
How To Report Fraud
If you suspect you or someone you know has been the victim of account fraud, action should be taken right away. Click here to report the fraud via secure email inside of eBranch or call a Kinetic representative at 706.320.8500.
Trusteer Rapport works hard to protect you
Working alongside your current security software, it increases your protection and decreases your susceptibility to criminal behavior, protecting you from threats your anti-virus cannot. Trusteer Rapport verifies that you're connected to the credit union's actual website and creates a secure line of communication.
Online Security
There is no such thing as perfect security. But no matter who you are or where you are in the world, there are a lot of things you can do -- many of which are simple.
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