NOTICE: Kinetic full-service branches are currently available by appointment. All drive-thrus, South Lumpkin Service Center, and Express Service Center are available for teller transactions. Visit our COVID-19 response page for the latest information.
Protection When it Matters
We are here to help.
In your time of need, our claims process is quick and easy. If you elected credit life or disability on your loan, you can use this convenient claims process to quickly and easily file your insurance claim.
To begin, please fill out a claim form here.
If you prefer, call 1.844.707.4964 to begin the process and a CUNA Mutual Group Claims Specialist will guide you through the process.
TruStage® AD&D Insurance
Designed for credit union members.
To help you prepare for the unexpected, you’re entitled to no-cost TruStage® Accidental Death & Dismemberment (AD&D) Insurance–an exclusive member benefit fully paid by Kinetic Credit Union.
It costs you nothing—only a few minutes of your time—to claim your no-cost Accidental Death & Dismemberment (AD&D) Insurance. In the event of a covered accident, it pays a cash benefit to your family at a critical time. If you choose, additional AD&D coverage is available at rates designed to fit your budget. Cover yourself or your entire family.
To learn more, click here or call toll-free 1.855.612.7910.
CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates. MEMBER'S CHOICE® credit life and credit disability insurance is underwritten by CMFG Life Insurance Company.
TruStage® Accidental Death and Dismemberment insurance is made available through TruStage Insurance Agency, LLC and issued by CMFG Life Insurance Company, PO Box 61, Waverly IA 50677-0061. This insurance is not federally insured or guaranteed or sold by your credit union. Be sure to understand the complete details of coverage, including any exclusions and limitations. Your credit union enables this insurance program to be offered and is entitled to compensation from TruStage Insurance Agency. © TruStage Insurance Agency 2020. Base policy no.’s E10a-015-2012, E10a-014-2012, E10a-ADD-2012 and 2018-ADD-POL. Product availability and features may vary by state.ADI-2946744.1