IMPORTANT INFORMATION: Kinetic branches are currently drive-thru only. Lobby service is temporarily suspended. Click here for the latest information on our response to COVID-19.
Kinetic Credit Union is committed to the safety and well-being of our employees and members. Your credit union has been closely monitoring the global outbreak of Coronavirus (COVID-19) and guidance from the Centers for Disease Control. Kinetic has pandemic and business continuity plans in place and management is meeting daily to review, update, and enact those plans as needed.
Call (706) 320-8575 to apply. Loans will be processed without having to visit a Kinetic branch.
Members with direct deposit or evidence of three consecutive payroll deposits who are out of work or have been temporarily furloughed due to COVID-19 are eligible for the following:
All members affected, including those without direct deposit, have options as well:
As a precaution due to COVID-19, Lobby Services are currently suspended for an indefinite period. Drive-thru service at all locations will continue.
We are taking preventative steps to support public health and protect our employees and members. Any member with an urgent need that cannot be handled through a drive-thru or Personal Teller Machine (PTM), please call (706) 320-8500. All consumer loans, such as auto, personal, and credit card loans can be originated and completed by calling our Service Center at (706) 320-8575. Additional appointments can continue to be made with Residential Lending (706-320-8585), Business Services (706-320-8537), and Members Financial Services (706-571-3156).
The following branches will have PTM or drive-thru access:
All members will continue to have uninterrupted account access and service. Please be assured that essential banking services will continue:
We ensure uninterrupted account access and provide a variety of convenient ways to access your money remotely:
Our top priority is keeping our employees, members and workplace safe and ready to serve you and your family. To help protect you and our employees, we are taking the following measures to stop the spread of the virus:
Beware of any scams related to COVID-19. If you receive calls, emails, or other communications claiming to be from the Treasury Department and offering COVID-19 related grants or stimulus payments in exchange for personal financial information, or an advance fee, or charge of any kind, including the purchase of gift cards, please do not respond. These are scams.
Visit the Federal Trade Commission’s website for the latest information. Kinetic Credit Union has substantial measures in place to protect you against theft and fraud. In addition to taking strong security measures to safeguard your accounts, Kinetic also provides helpful tips, tools, and resources so you can better protect yourself from fraud and enjoy greater peace of mind. Learn more about how our systems work so you can better protect yourself.
To report a Lost/Stolen card, please call 844.436.1753
To report unauthorized transactions on your card, please call 844.436.1754
To activate and set a PIN on your Debit and Credit card, please call 844.373.1730
To set a PIN on your ATM card please call 800.992.3808
If your card is being declined and you’ve received a message from us regarding the activity on your card, please call 877.253.8964
We value your membership and take your physical health and financial well-being very seriously. You are part of our Kinetic Family and we are committed to serving you. Thank you for placing your trust in us.