What's New at Your Credit Union

Kinetic Credit Union’s newly renovated location in Midtown has reopened for business. The branch, located at the corner of 13th Street and 13th Avenue, opens after a four-month remodel that features a modern, member-friendly design and Personal Tellers using two-way video.

“I am excited about the modern look and ease of use for our members,” said Janet Davis, President and CEO. “Enhancing and efficiently improving the member experience is our objective with this model.”

Members will experience an updated branch entrance and lobby with modern furnishings and branded colors. Branch employees onsite will provide full-service activities, such as opening accounts and closing loans. Members will also have access to safe deposit boxes as well as two coin counting machines.

The branch also features three Personal Teller Machines (PTM) that provide basic teller transactions via two-way video. Using a touch screen video, members interact with a teller who works from a remote, centralized location. Members can choose how they want to communicate with the teller – speaking normally using the built-in sound system, using their own headsets or ear buds, or with the provided handset. There is also a text function located on the screen.

“The role of the branch is changing,” said Davis. “As more consumers conduct their transactions with smart phones and over the internet, the branch is being used more to assist members with new accounts and loans and help with any account issues. All of the research shows that having a branch is still important, but how it is used is evolving.”

Kinetic’s Lakeside Village Branch, which opened in October, was the first to offer Personal Teller Machines. The South Lumpkin location has also been remodeled with PTMs.

The drive-thru at the North Branch, located at 7300 Veterans Parkway, is currently being converted to PTMs and is expected to be completed in early July. Once the North Drive-thru is finished, the North Branch will close to be renovated into the new branch design. The 13th Street Drive-thru will also close for renovation this summer.

The 13th Branch is open from 9 a.m. – 5 p.m. Monday – Friday.

We are excited to introduce a groundbreaking new checking for our members – Kinetic Checking. Kinetic Checking is designed to help keep your family finances safe while giving you smart discounts on financial services and everyday purchases. Find out more about Kinetic Checking.

Kinetic is introducing a new Teller experience! Personal Teller Machines combine face-to-face interaction with video technology to provide a personalized, efficient service experience. Click here to learn more!

13th Drive-thru Renovation

The Drive-thru located at the 13th Street Branch (1251 13th Street) will be temporarily closed for renovation begining July 10, 2017. The Drive-thru will reopen this summer.

The 3th Branch will remain open during the Drive-thru construction period.

North Branch Renovation

The North Branch, located at 7300 Veterans Pkwy in Columbus, will be temporarily closed for renovation beginning July 10, 2017. The branch will reopen in late 2017.

The North Drive-thru and Instant Deposit ATM will remain open during the renovation period.

All other branch locations will be open during this time. As always, you may access your accounts through our mobile banking, home banking, and telephone banking options.

Remember, should you need to apply for a loan, just call (706) 320-8575 or apply online. You do not need to visit a branch to apply.

 

Kinetic Credit Union is proud to announce that we now offer the CardValet® smartphone app!

Learn more about the many benefits the CardValet app can offer you. While there, be sure to review our Frequently Asked Questions and view the short video illustrating how to use the CardValet app.

Sign up for Mortgage Rate Watch and let Kinetic keep an eye on interest rates so that you don't have to!

Receive great information from Rate Watch with Kinetic! Choose to receive mortgage rates daily, weekly or monthly. Figures are based on a few simple questions and are designed to give you a general idea on what to expect when buying a new home or refinancing your existing home with Kinetic.

Click here  to sign up for mortgage rate watch.

Walk to End Alzheimer's

Join the fight to end Alzheimer's. Each year the Alzheimer’s Association hosts the Walk to End Alzheimer's in over 600 communities in the U.S. Join the Kinetic team as we raise awareness and bring our passion for the cause on Walk day. The Columbus Walk takes place on September 22. Click here for more information.  

---

 
Kinetic Give Day

Kinetic wrapped up a month of celebrating Christmas in July by donating items of need to local agencies on July 27. Kinetic employees and their families gathered various items, including school supplies, children’s clothing, non-perishable food, and blessing bags. The credit union donated Cubby Bears to the Russell County Sheriff’s Department. Cubby bears are given out to children during emergency situations. Agencies receiving the donations were Orchard View, Feed the Valley, Santa’s Castle, Homeless Resource Network, Valley Rescue, Girls Inc., Sara Spano, and Neighbor Works.